Terms & Conditions
TERMS AND CONDITIONS
These user terms and conditions govern your use of Mumma's Little Helpers website, and any agreement you may conclude with Mumma's Little Helpers via the website. The website comprises all information on the website and other websites belonging to Mumma's Little Helpers to which the website provides links, including data files, written text, photographs, videos, other images and marketing material.
Mumma's Little Helpers is entitled, at any time, to make amendments to these terms and conditions as it sees fit without specific notice in advance. When Mumma's Little Helpers amends these terms and conditions, Mumma's Little Helpers will make the new terms and conditions available on the website.
By using this website, you accept these user terms and conditions. If you do not accept these terms and conditions, you must not use the website.
2. Approximate postage times:
Australia 5-8 Business Days
New Zealand 6-14 Business Days
Asia/Pacific 6-18 Business Days
USA/Canada/Middle East 10-20 Business Days
UK/Europe/Rest of the world 12-24 Business Days
* Any import costs to international countries are the responsibility of the customer and not Mumma's Little Helpers. International customers that do not collect their parcels will be refunded once the parcel is returned. *Lost in transits parcels in this process will not be refunded.
3. Warranty, Replacements & Returns
We manufacture our products to the highest standard. If, in the unlikely event, you have a problem with your product please contact us as soon as you are aware of a fault and we will repair or replace your product at our discretion. Warranty is valid for one month from purchase.
If you find after receiving your Food Catcher that it does not make your life easier you can return for a full refund less postage within 2 weeks of receiving your Food Catcher.
Returning items must be received before refunds can be given. Please have your item tracked.
Mumma's Little Helpers is not responsible for any personal or property damage caused by misuse and unsupervised use of our products. Our products are of the highest safety standards however children must be supervised at all times.
5. Content, etc.
It is Mumma's Little Helpers aim that the content of the website and the information given on it should be up-to-date and accurate. However, it is possible that some information may not be inaccurate, we welcome your feedback. Mumma's Little Helpers therefore accepts no liability for any typographical or printing errors, or any information on the website that is not up-to-date.
The website may display links to other websites that do not belong to Mumma's Little Helpers and are not under our control. We accept no responsibility for protection of privacy or the content of those websites; we display the links to help our visitors to find more information on specific topics.
We cannot guarantee that the colours shown on the website are an exact representation of the actual colours of the products. The way colours are appear on-screen is dependent on your device settings.
8. Confidentiality and personal data.
Mumma's Little Helpers will handle all personal data with due care, such as name, address and date of birth, that you provide to us, or that we gain access to as a result of purchase, when you participate in competitions or sign up for newsletters, for example. By providing your personal data, you give your consent to our use of the data gathered to meet our obligations towards you, and to provide you with the service you expect. This may include delivering the goods you have ordered, sending information about Mumma's Little Helpers, and other offers for marketing purposes. If any problems arise when we deliver products to you, or with products you have purchased, we will use the data to contact you. The information will only be used within Mumma's Little Helpers, and will not be disclosed to any third party. Mumma's Little Helpers monitors and processes your personal data in accordance with applicable data protection legislation.
9. Material that you upload or send to Mumma's Little Helpers in some other way
By sending material to Mumma's Little Helpers, e.g., text, photographs, videos and other images, you grant Mumma's Little Helpers a non-exclusive licence itself or via another party without limitation and using all technologies and media, and in all forms, to use the material throughout the world. You also accept that Mumma's Little Helpers may alter and edit the material so that it can be used as Mumma's Little Helpers considers appropriate. You may revoke this licence at any time by notifying Mumma's Little Helpers of this. When you revoke the licence, Mumma's Little Helpers must stop using the material as soon as possible, and not later than within three months. However, Mumma's Little Helpers is under no obligation to recall material that has already been distributed.
You may only send material to Mumma's Little Helpers to which you are entitled. By sending the material to Mumma's Little Helpers, you confirm that you are entitled to grant Mumma's Little Helpers the licence in accordance with the preceding paragraph, that Mumma's Little Helpers has no liability for the material that you have sent, and that you will hold Mumma's Little Helpers harmless and compensate Mumma's Little Helpers for all loss, injury or damage that Mumma's Little Helpers may incur as a result of its use of the material, provided that Mumma's Little Helpers uses the material in accordance with the above licence.
10. Trademarks, copyright and other intellectual property rights
The product designs, concepts and names belong to Mumma's Little Helpers you must not replicate, produce and sell anything seen or bought from Mumma's Little Helpers. This also includes trade marks, other distinctive marks, designs and domain names used on this website and belong to Mumma's Little Helpers, whether or not they are registered. The contents of this website are protected by copyright and belong to Mumma's Little Helpers.
You must not download, save to your computer or use material from the website unless you have received Mumma's Little Helpers written permission, or it is stated on the website that the material may be downloaded and used in a given manner.